| Subject: | Unable to Generate the GL Integration report before Pay Update and without Integration Setup |
| Summary: | Problem Details
When generating the GL integration report before pay update for a fortnightly pay run and without Integration setup, the following error message is displayed. There are clients who use this report without having payroll integration and use this report for reconciliation purposes before pay update. Examples: Colgate, Cruz Holdings, XXXXX
Error Message
Environment Details Server Name: LINKQA6 Database Name: LINKSOFT User Login: Manager
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| Audit Notes: | |
| 22 Feb 2018 | 12:03PM Comment 1 by Alvis (Link Technologies) Case 9122 added to project 8.3 |
| 22 Feb 2018 | 01:43PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 22-02-2018 01:43 PM Time Taken: 1.00 |
| Hi Karishma, The issue was caused by the GL account description that was shown on the report. We have removed the GL Account description column from the report to resolve this. regards
Alvis |
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| 25 Feb 2018 | 06:12PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 25-02-2018 06:12 PM Time Taken: 1.00 |
| Hi Sanjay, The case has been successfully tested. Documentation is not required for the case. Please review and close. Thanks
Rashna QA Results Step 1 - Developer will perform test based on test cases provided Step 2 - Product expert to complete Product QA based on test cases.
Test cases are provided on the case header before the case is approved for development. Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | 1 | Users should be able to generate the GL Integration Report in a database without Integration. | Pass | 2 | Users should be able to generate the GL Integration Report in a database without Integration. Tested with JIWA and Epicor database | Pass | 3 | Report should be generated both for an active pay and an updated pay | Pass |
QA Environment Details - OS version:Windows 7
- Application version:9.2.5.0
- Database (Demo/New/Client): Demo -LINKSOFT on QA1, EPicor74 and JIWA 701.
Steps to reproduce failed scenarios Figure 1: Report Generated in version 9.2.5. 
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| 26 Feb 2018 | 08:15AM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 26-02-2018 08:15 AM |
| Thanks, Rashna. |
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| 09 Oct 2019 | 08:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |