Company: Link Technologies
Case No: L12682. Project: 13.40: LinkSOFT Version 13.40
Logged By: Vineshwar Prasad (Edge Business Solutions) on behalf of Sanjay (Link Technologies) on 10 Mar 2022 01:47PM
Priority: Low
Product: Point of Sale
Group: Software Defect
Time Taken: 13.50 (Weight: 13.50)
Version: 13.40
Assigned To: Development
Circulation: Development, Sanjay, Vineshwar Prasad
Resolve By: Thursday, 31 March 2022 11:59 PM [768 days since logged date]
Status: Closed
Subject: Customer Code is displayed under the Description column on the Sales Analysis report
Summary:    
1. Problem Details

Customer Code is displayed under the Description column on the Sales Analysis report when filter Group by Customer is used

2. Error Message (Include screenshot of the error)



3. Environment Details

Version - 13.11.1021.GA
Audit Notes:Edited by sanjay on 24/03/22 14:26. Edited by sanjay on 10/03/22 13:47. Edited by vineshwar on 10/03/22 13:34. 
03 Mar 202211:18AM Comment 1 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Vineshwar Prasad (Edge Business Solutions) Followup Date: 10-03-2022 11:16 AM Time Taken: 1.00 Notes: ETC extended from: 04/03/2022 to 10/03/2022
Bula Team,

We have tested this issue in our Demo Environment (version 13.30.0224.GA) and the issue remains.

We will get our technical team to diagnose further and advise.

Regards
Vineshwar Prasad

10 Mar 202201:35PM Comment 2 by Vineshwar Prasad (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 16-03-2022 03:34 PM Time Taken: 0.50 Notes: ETC extended from: 10/03/2022 to 16/03/2022
Assigning case to development

10 Mar 202201:47PM Comment 3 by Sanjay (Link Technologies) Case L12682 added to project 13.40
10 Mar 202201:47PM Comment 4 by Sanjay (Link Technologies) ETC was changed from 16/03/2022 to 31/03/2022
11 Mar 202201:52PM Comment 5 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 16-03-2022 12:09 PM Time Taken: 8.00
PART A - Development work for this case has been completed.

1. The change will be available in version: 13.40

2. The following changes were made(Include Database object names, Program classes, and any other relevant information):

  1. Corrected Sales Analysis Report group description when grouping by "User" or "Customer"
  2. Corrected Sales Order user name display to use standard User table

3. Affected Areas:

  1. Sales Analysis Report

4. The issue was caused by:

  1. Programming error

5. Other Relevant Notes: 
6. Next Step (Review and System Test (Developer) -> UAT (Quality) -> Documentation): UAT


Figure 1 - Sales Analysis report - Grouped by User


Figure 2 - Sales analysis Report - Grouped by Customer


18 Mar 202202:11PM Comment 6 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 23-03-2022 04:11 PM
Added to Patch 13.30.0318

24 Mar 202202:26PM Comment 7 by Sanjay (Link Technologies) ETC was changed from 31/03/2022 to 31/03/2022
05 Apr 202210:59AM Comment 8 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 07-04-2022 12:57 PM Time Taken: 4.00
The following tests were performed:

Table 1 - Test Results
NoTest CaseExpected ResultPass/FailComments
1Generate Sales Analysys report - Group by Customer
Description column should show Customer Name
Pass

2Generate Sales Analysys report - Group by User
Description column should show User Name
Pass

3



4



5



Environment Details

  1. OS version: Win10
  2. Application version:13.40
  3. Setup on:
    1. Server: LinkQA4
    2. Database: LinkSOFT
    3. LinkSOFT URL: HTTP://LinkQA4/LinkSOFT
  4. Login Details: Standard username and password for user "admin"

Next Step: 


If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L12682 in the subject line of all emails regarding this issue.

Document size: 254.2 KB
For call complaints, please contact the Managing Director of the company using this form.