Company: Link Technologies
Case No: L09419. Project: 09.40: LinkSOFT Version 9.4
Logged By: Rashna (Edge Business Solutions) on 10 Jul 2018 01:21PM
Priority: Low
Product: Point of Sale
Group: Software Defect
Time Taken: 3.00 (Weight: 3.00)
Version: 9.496.1128
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay
Resolve By: Wednesday, 11 July 2018 12:00 AM [2115 days since logged date]
Status: Closed
Subject: Help file incorrectly linked for "Details" and "Mapping" screen in the Bank Maintenance
Summary:    

Hi Sanjay, 

Issue: Help in the "Details" and "Mapping" buttons in the Bank menu opens the "Exchange Rates" page.

Steps to Replicate

  1. Log into Backoffice.
  2. Navigate to menu 311-3, Bank.
  3. Click into the Details/Mapping button.
  4. Click on the "Help File" icon. This opens the help file but load the "Exchange Rates" page.

Test Environment

  • Version 948 Beta 7.
  • LINKSOFT on QA1 - Demo Setup
Audit Notes:
11 Jul 201810:38AM Comment 1 by Sanjay (Link Technologies) Case 9419 added to project 09.4
11 Jul 201811:24AM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 11-07-2018 11:24 AM Time Taken: 1.00
Development work for this case has been completed.
The change will be available in version: 9.4.8.9

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Updated help file link for banking details and the mapping screen

2. The issue was caused by:

  1. Incorrect help file was linked to the menus.

    3. Next Step

    1. UAT

    11 Jul 201811:41AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 11-07-2018 11:41 AM Time Taken: 1.00
    System test completed. Proceed with UAT. 

    11 Jul 201812:32PM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 12-07-2018 12:00 AM Time Taken: 1.00

    Hi Sanjay, 

    This case has been successfully tested.

    Documentation is not required for the case.

    Test Environment 

    • Version 948 Beta 8
    • LINKSOFT on Qa1 - Demo Setup

    Test Plan

    1. Click on the help icon in menu 311-3. This should lead to the Bank page on the Help File - Pass
    2. Click on the help icon under "Details" in menu 311-3. This should lead to the Bank page on the Help File - Pass
    3. Click on the help icon under "Mapping" in menu  311-3. This should lead to the Bank page on the Help File - Pass

    Thanks

    Rashna


    12 Jul 201810:33AM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 12-07-2018 10:33 AM
    Thanks Rashna 

    09 Oct 201908:14AM Comment 6 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09419 in the subject line of all emails regarding this issue.

    Document size: 2.4 KB
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