Company: Link Technologies
Case No: L08735. Project: 08.20: LinkSOFT Version 8.2
Logged By: Vineet (Link Business Solutions) on 05 Aug 2017 06:45PM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 7.00 (Weight: 7.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Vineet
Resolve By: Sunday, 06 August 2017 12:00 AM [2454 days since logged date]
Status: Closed
Subject: Missing Data from Branch and Available at HQ for a particular location is not Picked in POS Transaction Compare Data Batch
Summary:    
1. Description:
Missing Data from Branch and Available at HQ for a particular location is not Picked in POS Transaction Compare Data Batch. The below setting was done to test this comparison.

HQ Server: LINKQA1
HQ Database: LINKSOFTHQ
HQPOSWeb: 10.0.0.11\POS-HQ

Branch Server: LinkQA4
Branch Database: LINKSOFTBRANCH2
BranchPOSWeb: 10.0.0.14\POS-Branch
Location: MAIN

 

Steps to recreate
a. Deleted the below transactions relating to MAIN location from the Branch Server from Table LBS_POS_Order and LBS_POS_OrderDetail:
  • B2TX0000000004
  • B2TX0000000007
b. Create a batch with Table Type as Transaction and Compare Group Name as POS. Comparison was completed and these 2 transactions were not picked as Missing
c. I verified on the HQ DB and these transactions did exist at HQ.

4. Current Behaviour:

Transactions relating to a particular branch missing from that branch is not identified by the Compare data for POS Transactions batch

5. Expected Behaviour:

If a transaction is missing for a particular location and exists at Branch, it should be identified as missing and user should be able to receive these updates from HQ

 
Audit Notes:
07 Aug 201707:52AM Comment 1 by Alvis (Link Technologies) Case 8735 added to project 8.16
07 Aug 201709:47AM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 07-08-2017 09:47 AM Time Taken: 2.00

Hi Vineet,

We have corrected the issue in beta4.

regards
Alvis


07 Aug 201704:30PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 07-08-2017 04:30 PM Time Taken: 5.00
QA for product and Patch Releases
Step 1 - Developer to system test changes until not issues are found - Alvis and Sanjay to sign off on System Test
Step 2 - Product expert allocated by Consulting Manager for Product QA.
               Consulting Manager to allocate resource
               Consulting Manager to sign off on UAT and Generic Test

STEP 1 - DETAILS OF QA can be entered in case comments. Summary to be maintained in the table below.

Table 1 - Summarised list of issues

WORKFLOW:

  1. Original case assigned to Development
  2. When the product is ready for release, System test details are entered into comments and the CASE HEADER Table updated.
  3. If system test passes, assign case to Consulting Manager for UAT
  4. If UAT Passes, Assign case for Documentation or close case

    09 Oct 201908:14AM Comment 4 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08735 in the subject line of all emails regarding this issue.

    Document size: 4.4 KB
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