Subject: | Some BackOffice lookups does not work properly when search characters are entered before lookup is opened | Summary: | Some BackOffice lookups do not work properly when search characters are entered before lookup is opened. 1. To re-proceduce the issue, perform the following: - Using 8.11 GA and LINKSOFT-DEMO database
- Open employee profile (321)
- Goto country field and type "FI" and TAB.
- A popup opens
- Double-click on FIJI
- Popup closes and cursor returns to country field
2. Problems: - On 1.4 above we expect the "FI" to be in the search filter and results filtered by "FI". This did not happen.
- Item 1.6 above, the popup should return the correct value to the parent form.
- This issue occurs in several forms
- Some fields that are lookup, does not open a lookup. example lookup "STATE" in menu 321.
3. To resolve the issue we need the following: - Get a list of forms and fields where the lookup is not working. Example: Menu 321, tab1, country
- Assign case to development to make the corrections.
- QA and release.
Form and menu with issue | Status Beta 2 | Menu 211, Tab 10, Country | Pass | Menu 211, Tab 11, State | Pass | Menu 211, Tab 12, City | Pass | Menu 211, Tab 13, Home Currency | Pass | Menu 213, Tab 12, State | Pass | Menu 213, Tab 13, City | Pass | Menu 232, Mapping Button, | Pass | Menu 313, Reports to | Pass | Menu 313, Territory | Pass | Menu 313, Branch | Pass | Menu 313, Cost Centre | Pass | Menu 314, Work shift, Allowance | Pass | Menu 321, State | Pass | Menu 321, City | Pass | Menu 321, Position | Pass | Menu 321, Award | Pass | Menu 321, Award Grade | Pass | Menu 321, Award Grade Level | Pass | Menu 321, Default Currency | Pass | Menu 321, Project Acc Code | Pass | Menu 325, Pay Code | Pass | Menu 326, Bank Pay Code | Pass | Menu 328-1, Employee To | Pass | Menu 328-3, Leave Code | Pass | Menu 328-3, Approve By | Pass | Menu 407, Job Description | Pass | Menu 407, Territory | Pass | Menu 407, Branch | Pass | Menu 407, Cost Centre | Pass | Menu 408, Work shift, Allowance | Pass | Menu 421, State | Pass | Menu 421, City/ Town | Pass | Menu 421, Award | Pass | Menu 421, Award Grade | Pass | Menu 421, Award Grade Level | Pass | Menu 421, Position ID (Unable to Type Code) | Pass | Menu 421, Grade ID (Unable to Type Code) | Pass | Menu 426, Benefits, Pay Code | Pass | Menu 427, Skill, Skill Code | Pass | Menu 431, Job Spec. Code(Enter Job Spec Code, press tab, description doesn’t appear) | Pass | Menu 433, Issuable Item | Fail | Menu 436, Exit Reason | Pass | Menu 442-1, Employee To | Pass | Menu 445, Leave Code | Pass | Menu 445, Approve By | Pass | Menu 451, Position Code | Pass | Menu 452, Org ID | Pass | Menu 452, Member code | Pass | Menu 454-1, State | Pass | Menu 454-7, Memo type, (if text Memo Type is entered, it doesn’t appear) | Pass | Menu 455, Applicant Code | Pass | Menu 471-1-4, Code | Pass | Menu 471-2-1, Appraisal Type | Pass | Menu 471-2-2, Appraised By | Pass | Menu 471-2-2, Potential | Pass | Menu 493, Needs Analysis Tab, Course Code | Pass | Menu 493, Competencies Tab, Competency Code | Pass | Menu 494, Course Code | Pass | Menu 494, Instructor | Pass | Menu 494, Institution | Pass | Menu 494, Venue | Pass | Menu 499-1, Convenor | Pass |
| Audit Notes: | | 01 May 2017 | 02:49PM Comment 1 by Alvis (Link Technologies) Case 8507 added to project 8.12 | 04 May 2017 | 06:43AM Comment 2 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 05-05-2017 12:00 AM Time Taken: 2.00 | | The Alvis, I have commence test on the case. The following menu needs corrections. I will update the list with the results accrodingly. - Menu 211, Tab 10, Country
- Menu 211, Tab 11, State
- Menu 211, Tab 12, City
- Menu 211, Tab 13, Home Currency
- Menu 213, Tab 12, State
- Menu 213, Tab 13, City
- Menu 232, Mapping Button
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| 05 May 2017 | 03:25PM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 08-05-2017 12:00 AM Time Taken: 3.00 | | Hi Team, I have completed verification from menu 100-400. Menu will issues have been updated on the case header Other areas will be tested on 08/05/2017 Regards Rashna |
| 08 May 2017 | 08:43AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 09-05-2017 12:00 AM Time Taken: 2.00 | | Hi Alvis, I have completed the test on the case, Case header has been updated with the menus with issues. Regards Rashna |
| 12 May 2017 | 11:22AM Comment 5 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 12-05-2017 11:22 AM Time Taken: 24.00 | | Development work for this case has been completed. The change will be available in version: 8.12 Documentation update required(Yes/No. Add change details below): QA required(Yes/No.Include areas that require testing): Yes
The following changes were made(Include Database object names, Program classes and any other relevant information): - I have corrected the lookups on the menus that are identified in the case header.
- for menu 523-1 - this has not been changed in this update since there is no database integrity issue with this screen.
Documentation details: |
| 23 May 2017 | 09:08AM Comment 6 by Fariha Kauser Tafsil (Link Fiji) Assigned To: Alvis (Link Technologies) Followup Date: 23-05-2017 09:08 AM Time Taken: 7.00 | | Hi Alvis, I have completed the test on this case and updated the case header with Menus which have either passed/failed the test. Regards, Fariha. |
| 24 May 2017 | 06:31AM Comment 7 by Fariha Kauser Tafsil (Link Fiji) Assigned To: Alvis (Link Technologies) Followup Date: 24-05-2017 06:31 AM Time Taken: 0.50 | | Hi Alvis, Please if you could address this case. Regards, Fariha |
| 24 May 2017 | 10:43AM Comment 8 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 24-05-2017 10:43 AM Time Taken: 4.00 | | Development work for this case has been completed. The change will be available in version: 8.12 Beta2 Documentation update required(Yes/No. Add change details below): QA required(Yes/No.Include areas that require testing): Yes
The following changes were made(Include Database object names, Program classes and any other relevant information): - corrected the following lookups:
- Menu 314, 408, Work shift, Allowance
- Menu 421, Position ID (Unable to Type Code), Grade ID (unable to Type code)
- Menu 431, Job Spec. Code(Enter Job Spec Code, press tab, description doesn’t appear)
- Menu 433, Issuable Item
- Menu 436, Exit Reason
- Menu 454-7, Memo type, (if text Memo Type is entered, it doesn’t appear)
- Menu 471-1-4, Code
- Menu 523-1,(We cannot type to select on lookups)
Note that changes to food services module will not be done in this release.
Documentation details: |
| 24 May 2017 | 02:22PM Comment 9 by Fariha Kauser Tafsil (Link Fiji) Assigned To: Alvis (Link Technologies) Followup Date: 24-05-2017 02:22 PM Time Taken: 1.00 | | Hi Alvis, I have completed the test on this case in 8.12 BETA 2 and updated the case header accordingly. Regards, Fariha |
| 24 May 2017 | 02:36PM Comment 10 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 24-05-2017 02:36 PM Time Taken: 1.00 | | Changed lookup code on menu 433 to load the description of the item as well. Updates will be in beta3 |
| 26 May 2017 | 11:14AM Comment 11 by Fariha Kauser Tafsil (Link Fiji) Assigned To: Sanjay (Link Technologies) Followup Date: 26-05-2017 11:14 AM Time Taken: 1.00 | | 1. Was this test completed using Demo / New / Other database? Demo 2. Did the test pass or fail? Pass 3. Tab order, spelling, alignment, font size consistency, screen size etc checked? NA 4. Data verified, saved, edit, delete/void? NA 5. Documentation update required? NA
Additional Details (Risks, issues, special conditions required for this test to pass etc): This case has been successfully tested in QA3 in Version 8120.000 Beta 3. |
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