Company: Link Technologies
Case No: L08901. Project: 08.20: LinkSOFT Version 8.2
Logged By: Vineet (Link Business Solutions) on 09 Nov 2017 07:45AM
Priority: High
Product: Point of Sale
Group: Software Defect
Time Taken: 4.00 (Weight: 4.00)
Version: 8.290.0115
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Development, Rashna, Sanjay, Sanjeet, Vineet
Resolve By: Friday, 10 November 2017 12:00 AM [2353 days since logged date]
Status: Closed
Subject: Systems gives Arithmetic Workflow error when closing shift if Short Surplus buffer is has 11 digit values
Summary:    
1. Description: 
     System gives the below error message when closing shift if Short Surplus buffer is set as 99,999,999,999


2. Environment Details
Machine Name
 
User name:
 
Operating System:
 
Browser name/Version:
 
Other 
3. Steps to recreate
a. Set short surplus buffer as 99,999,999,999 
b. Open a shift and perform sales. Receive cash payment as well as EFTPOS
c. Close shift. 
d. Note when user click on accept variance and clicks on Full Close the Arithmetic Overflow message is displayed.
4. Current Behaviour:
     After the Arithmetic error , the payment type cash disappears and cannot be re-entered for reconciliation. The Payment line tables marks it as reconciled.
5. Expected Behaviour:
     Error should not occur. If short surplus buffer value cannot be more than 11 digits, it should be blocked there and then when setting value for that config.
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--- TO BE COMPLETED AFTER THE CASE HAS BEEN RESOLVED ---
Has the problem been solved?:

Steps taken to resolve the issue:

Has the final solution review been done with the customer? (Yes/No)  Notes from discussion with customer:

Audit Notes:
09 Nov 201709:29AM Comment 1 by Vineet (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 10-11-2017 12:00 AM Time Taken: 1.00

Hi Sanjay

Please kindly review this case.

Vineet Ram


10 Nov 201711:15AM Comment 2 by Alvis (Link Technologies) Case 8901 added to project 8.19
10 Nov 201711:16AM Comment 3 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 10-11-2017 11:16 AM Time Taken: 1.00
A validation has been added for the amount to be less than 10 digits.

16 Nov 201711:53AM Comment 4 by Sanjeet (Link Business Solutions) Assigned To: Alvis (Link Technologies) Followup Date: 16-11-2017 11:53 AM Time Taken: 0.50

System Still allows to save more than 10 Digits.




16 Nov 201712:06PM Comment 5 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 16-11-2017 12:06 PM Time Taken: 1.00

Corrected issue with number validation. See screenshot below.



18 Nov 201708:35AM Comment 6 by Sanjeet (Link Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 18-11-2017 08:35 AM Time Taken: 0.50
System Prevents user from saving more than 10 digits.

    09 Oct 201908:14AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L08901 in the subject line of all emails regarding this issue.

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