| Subject: | New Email under "Email Log" is not saved when the body is empty. |
| Summary: | Hi Sanjay
.1. Explain the issue
New Email under "Email Log" is not saved when the body is empty.
2. Steps to reproduce- Navigate to Email Log.
- Click on "Add New"
- Enter the "Subject" and "To Address".
- Do not enter the body. Save the entry.
- No entry is created.
- The event log is updated with the information - "Email not sent as ToAddress, CCAddress, BCCAddress is not specified or Body is empty.
3. Environment Details - Version: 9.5 Beta 2
- Setup - Demo/Client: Demo
- Server: QA4
- Database: LINKSOFT-UAT95-LINKF
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| Audit Notes: | Edited by alvis on 08/12/20 09:49. Edited by sanjay on 26/11/19 08:08. Edited by sanjay on 05/03/19 09:16. |
| 31 Aug 2018 | 01:31PM Comment 1 by Sanjay (Link Technologies) Case 9532 added to project 09.5 |
| 31 Aug 2018 | 02:13PM Comment 2 by Sanjay (Link Technologies) Assigned To: Development Followup Date: 31-08-2018 02:13 PM Time Taken: 2.00 |
| Development work for this case has been completed. The change will be available in version: 95 1. The following changes were made(Include Database object names, Program classes and any other relevant information):| - Made Body required
- Notes section updated when email entry fails
2. The issue was caused by: - "Email Body" was not required
3. Next Step - NOTE: When Operating mode is "TEST" emails addresses are replaced with the "Test Email " Configuration
- UAT
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| 10 Sep 2018 | 11:03AM Comment 3 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 10-09-2018 11:03 AM Time Taken: 1.00 |
| System test completed. proceed with UAT. |
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| 17 Sep 2018 | 10:45AM Comment 4 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 18-09-2018 12:00 AM Time Taken: 1.00 |
| Hi Sanjay
QA Results Tests carried out according to requirements specified on the case header Test Results Summary Table 1 - Summarised list of issues | No | Test Description | Pass/Fail | 1 | - Click on "Add New" under Email Log.
- Enter the subject and email address.
- Click on Save.
- The system should validate the blank body.
| Pass | 2 | - Click on "Add New" under Email Log.
- Enter the subject and email address.
- Enter Body
- Click on Save.
- The entry should be added to the email que.
| Pass | 3 | Email should be sent to address for both scenarios 1 and 2 above. | Pass |
Note: Documentation is not required for the case.
Environment Details - OS version: Windows Sever 2012
- Application version: 10.0.0. Beat 3
- Setup: Demo
- Server : 10.0.0.10
- Database: LINKSOFT-DEMO-10-RASHNA
Steps to reproduce failed scenarios: - N/A
Next Step: Case assigned to Sanjay for closure. Thanks
Rashna
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| 17 Sep 2018 | 03:49PM Comment 5 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 17-09-2018 03:49 PM |
| Thanks Rashna |
|
| 17 Sep 2018 | 03:50PM Comment 6 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 17-09-2018 03:50 PM |
| Thanks Rashna |
|
| 09 Oct 2019 | 08:14AM Comment 7 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019 |