Company: Link Technologies
Case No: L09889. Project: 10.10: LinkSOFT Version 10.1
Logged By: Rashna (Edge Business Solutions) on 29 Jan 2019 03:48PM
Priority: High
Product: Payroll & HR
Group: Software Defect
Time Taken: 2.00 (Weight: 2.00)
Version: 10.155.0117
Assigned To: Sanjay (Link Technologies)
Circulation: Alvis, Rashna, Sanjay
Resolve By: Wednesday, 30 January 2019 12:00 AM [1913 days since logged date]
Status: Closed
Subject: Unable to generate the "Sales by Month" report
Summary:    

Issue: Unable to generate the "Sales by Month" report, the system prompts "Enter Parameter Value" form when users click on "Generate Report". Refer to Figure 1

Version: 10.1.39

Figure 1: Generating "Sales by Month"

Audit Notes:Edited by sanjay on 05/03/19 10:33. Edited by alvis on 30/01/19 08:14. Edited by alvis on 30/01/19 08:12. 
30 Jan 201908:12AM Comment 1 by Alvis (Link Technologies) Case 9889 added to project 10.1
30 Jan 201908:14AM Comment 2 by Sanjay (Link Technologies) Assigned To: Rashna (Edge Business Solutions) Followup Date: 30-01-2019 08:14 AM Time Taken: 1.00

Development work for this case has been completed.

The change will be available in version: 10.140

1. The following changes were made(Include Database object names, Program classes and any other relevant information):|

  1. Corrected the report file to link the sub (company header) report

2. The issue was caused by:

  1. incorrect link caused the parameter values to throw when generating the report.

3. Next Step:

  1. UAT

4. Notes:


31 Jan 201908:25AM Comment 3 by Rashna (Edge Business Solutions) Assigned To: Sanjay (Link Technologies) Followup Date: 04-02-2019 12:00 AM Time Taken: 1.00
QA Results
Tests carried out according to requirements specified on the case header

Test Results Summary

Table 1 - Summarised list of issues
NoTest DescriptionPass/Fail
1Generate the "Sales by Month" for dates 01/01/2019 to 31/01/2019. Sale amount should be 55Pass
2Generate the "Sales by Month" without a date range. The report should successfully be generated.Pass
3Generate the "Sales by Month"  with the "Date From" filter. The report should successfully be generated.
Pass
4Generate the "Sales by Month"  with the "Date To" filter. The report should successfully be generated
Pass

Environment Details

  1. OS version: Windows Server
  2. Application version: 10.1.39.10
  3. Setup: Demo
  4. Server : 10.0.0.14
  5. Database: RASHNA-LINKSOFT-DEMO-10

Steps to reproduce failed scenarios: N/A

Next Step: for closure


    04 Feb 201909:12AM Comment 4 by Sanjay (Link Technologies) Assigned To: Sanjay (Link Technologies) Followup Date: 04-02-2019 09:12 AM
    thanks Rashna 

    09 Oct 201908:14AM Comment 5 by Sanjay (Link Technologies) Quality control status: Pass. QC Not required - This case was created before quality check was implemented in version 11 on 30/06/2019
    If you have any queries regarding this support incident, please email admin@linktechnologies.com.au and include the Case No: L09889 in the subject line of all emails regarding this issue.

    Document size: 161.7 KB
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